Studio IS
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How to order
We take orders from overseas. We regret that, for now, we do not accept credit cards. The ordered artworks will be sent to you after we receive the payment in our bank account.
Please place orders via e-mail to [ info@epiphanyworks.net]. Please write the title of the work, amount, your name, address, and phone number where we should send the artwork.

We calculate the price at the exchange rate of the day we receive your order. We will inform you of the price with the shipping cost (EMS or FeDEX).

Please send the amount to the following account. We receive US$ and EURO. We ask you to pay for the bank fee for wiring the amount.

*Bank details:
CITIBANK, Ikebukuro Branch
Multimoney Account: 94186537
Holder: Sari Toshimori
Swift code: CITIJPJT (citijpjt-all in capital letters)


Shipping Schedule
The products in stock will be shipped within three days after the payment is confirmed. In case we don’t have ordered products in stock, we will inform you by e-mail of the shipping schedule. When the artwork needs to be framed, it takes ten days to two weeks.

Framing

Basically, all two dimensional works (paintings, drawings, and others) are in our original frames. Ropes and hooks come with the frames. In case you need wire, please place a separate order.
There are also artworks with a choice: in frames or without frames. If you want to enjoy the matiere of the work, you can choose the work without the frame. In case you want to avoid dust and dirt, the frame (acrylic case) would protect your artwork.

Return and Exchange Policy
In case the work has any breakage or stain at arrival, please contact us within eight days. We will exchange the product. In case you want to return the work for some reason, we accept the return within the eight days after your receipt of the work. Please send it back to us and pay for the shipping cost. Any return or exchange of the product after eight days from your receiving of the work cannot be handled.
If there are any questions, please contact us by e-mail or telephone.


Epiphany Works by Studio IS
Mainstage ShirokaneTakanawa 601
5-13-19 Mita, Minato-ku, Tokyo
Japan 108-0073
tel.+81(0)3-5447-1280
fax.+81(0)3-5447-1282
e-mail. info@epiphanyworks.net





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