How
to order
We take
orders from overseas. We regret that, for now, we do not accept
credit cards. The ordered artworks will be sent to you after
we receive the payment in our bank account.
Please place orders via e-mail to [
info@epiphanyworks.net]. Please write the title of the
work, amount, your name, address, and phone number where we
should send the artwork.
We calculate the price at the exchange rate of the day we
receive your order. We will inform you of the price with the
shipping cost (EMS or FeDEX).
Please send the amount to the following account. We receive
US$ and EURO. We ask you to pay for the bank fee for wiring
the amount.
*Bank details:
CITIBANK, Ikebukuro Branch
Multimoney Account: 94186537
Holder: Sari Toshimori
Swift code: CITIJPJT (citijpjt-all in capital letters)
Shipping Schedule
The products in stock will be shipped within three days after
the payment is confirmed. In case we don’t have ordered
products in stock, we will inform you by e-mail of the shipping
schedule. When the artwork needs to be framed, it takes ten
days to two weeks.
Framing
Basically, all two dimensional works (paintings, drawings,
and others) are in our original frames. Ropes and hooks come
with the frames. In case you need wire, please place a separate
order.
There are also artworks with a choice: in frames or without
frames. If you want to enjoy the matiere of the work, you
can choose the work without the frame. In case you want to
avoid dust and dirt, the frame (acrylic case) would protect
your artwork.
Return and Exchange Policy
In case the work has any breakage or stain at arrival, please
contact us within eight days. We will exchange the product.
In case you want to return the work for some reason, we accept
the return within the eight days after your receipt of the
work. Please send it back to us and pay for the shipping cost.
Any return or exchange of the product after eight days from
your receiving of the work cannot be handled.
If there are any questions, please contact us by e-mail or
telephone.
Epiphany Works by Studio IS
Mainstage ShirokaneTakanawa 601
5-13-19 Mita, Minato-ku, Tokyo
Japan 108-0073
tel.+81(0)3-5447-1280
fax.+81(0)3-5447-1282
e-mail. info@epiphanyworks.net
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